Every missed call is a missed opportunity. CallHound texts the caller back within seconds, finds out what the job is, and hands you a lead ready to book in. You keep your number, and nothing changes about how you work.
Free for 14 days · No card charged during the trial · Cancel anytime
Estimates vary, but studies put missed-call rates for small service businesses somewhere between a quarter and a half — in one 2025 mystery-shop of 142 UK SMEs, 47% didn't answer the first call. Those customers ring the next firm, not your voicemail.
Every unanswered call gets a friendly text within about five seconds — before the customer has time to ring your competitor.
The assistant asks what a good office manager would: what's the job, whereabouts, how urgent, when suits. One question at a time, politely.
You get a text the moment a lead is ready — job, area, urgency and their number — plus every conversation saved in your dashboard.
Set up once — about ten minutes, and we do it with you. Then it just runs.
The call rings your phone exactly as it always has. Nothing changes for you, your number, or your customers.
The assistant finds out what the job is, where, and how urgent — politely, one question at a time.
A text lands with everything you need: "Boiler swap, Worksop, wants someone this week — Sarah, 07700…". You ring back when you're free.
The chat bubble in the corner of this page runs the very same assistant your customers would talk to. Tell it your boiler's packed in and see what happens.
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This isn't a video of the product — it's the product. Our own line runs CallHound.
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No. Your number stays exactly as it is — we set up call forwarding so unanswered calls trigger the text-back. Customers see and ring the same number they always have.
A normal text message from your business, seconds after their missed call, then a short polite conversation. Try it yourself with the chat bubble on this page — it's the same assistant.
No. It's an assistant texting on your behalf, and it behaves like one — it takes details and promises a call back from you. It never invents prices, arrival times, or anything else.
Safety comes first. If someone mentions a suspected gas leak, the assistant tells them to ring the National Gas Emergency line on 0800 111 999 before anything else. Genuine emergencies are flagged urgent and you're alerted immediately.
About ten minutes, and we do it with you over the phone. No hardware, no app to install, nothing changes about how you use your phone.
Any time, in one click, and you won't be charged again. The first 14 days are free, and no card is charged during the trial.
Most firms guess they miss five calls a week. It's usually nearer twenty. Two weeks free will tell you exactly — no card charged during the trial.
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We set each line up by hand so it's right first time — number, greeting, your team. Fill this in and we'll ring you within one working day. Nothing to pay yet.